Shipping Policy

Turnaround

All orders are shipped within 48 hours Monday - Friday 8am - 5pm.

Carriers

We use the following carriers to deliver our orders:

USPS
UPS

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Returns, Refunds and Exchanges

1. Jordan's Mask Response to COVID-19

2. All Sales Are Final. No Refunds No Returns !!!

Cancelation and Return Policy

Due to the coronavirus outbreak (COVID-19), Personal Protection Equipment (PPE), infection control supplies, and other related products are on manufacturer backorder. While the manufacturers are increasing production, they are also implementing strict rules that all orders are non-cancelable and non-returnable. Therefore, we are implementing the same non-cancelable and non-returnable policy for these products.